Your Privacy, Your Control
April 22, 2025
How Ventrilo.ai Prioritizes Security in Your AI Browser Experience
AI browser extensions are transforming how we work online, offering powerful ways to enhance writing and access information faster than ever. At Ventrilo.ai, we're excited about this potential, but we firmly believe that innovation should not come at the expense of user privacy or security. We know users have valid concerns about how AI tools handle their data, and we've built Ventrilo.ai from the ground up with a commitment to addressing these concerns head-on through transparency, user control, and responsible data practices.
Putting You in Control: Unmatched Transparency and Granularity
A core challenge for AI browser tools is context – the AI needs relevant information to provide helpful responses. However, you should always be in charge of what context is shared. We've designed Ventrilo.ai with intuitive controls to make this easy and transparent:
See What We See, Instantly: Unlike many extensions where data collection happens invisibly, Ventrilo.ai's Context Bar provides clear, real-time visual feedback. Tabs actively providing context are highlighted with a border, while inactive or blocked tabs are greyed out with no border. Our interface instantly updates the visual state of each tab in the Context Bar as you change user settings or navigate, ensuring you always have immediate confirmation of what's being shared.
Effortless Domain Blocking: Worried about a specific site? With a single click, you can permanently block Ventrilo.ai from accessing any content from that domain. This block is securely stored within your user settings and persists across all tabs from that domain and stays active until you choose to unblock it. It’s simple, effective, and instantly reflected in the UI.
Pinpoint Control with Tab Pinning: Need context from just one specific page on a domain you've otherwise blocked (like a single project document on a company-wide platform)? Our "Pin Tab" feature lets you do just that. Pinning creates a specific exception, allowing only that pinned tab to provide context while the rest of the domain remains blocked. You can also pin tabs even if the domain isn’t blocked - this will ensure the tab remains in context even if you visit other tabs on the same browser.
Go Fully Manual: Prefer not to have any browser content collected automatically for context? You can easily turn off "Autocontext" and "Autocomplete" entirely in your user settings. This disables all automatic browser content collection by default, giving you complete manual control. (Note that for autocomplete, we’ll need to see the data on the page you’re typing into to provide useful suggestions).
Unified Settings: Your privacy preferences are respected everywhere within our service. The context controls you set – blocking, pinning, or disabling features – apply consistently whether you're using our Autocomplete feature or the AI-Powered Sidebar. No confusion, just consistent control.
Responsible data handling
Beyond giving you control, we adhere to strict principles for how we handle any data the service interacts with:
No Personal Data for AI Model Training: We make this promise clearly in our Privacy Policy: We will not use your Personal Data to train or improve our AI/ML models. We go a step further: we only partner with third-party AI model providers who contractually agree not to train their models on any data sent through their APIs via our service. Your prompts and contextual data are used only to generate responses to your requests.
Purposeful & Limited Data Use – Focused on Your Experience: Your data is used solely to provide and customize our services to you. While we might, in the future, use your direct interaction history within Ventrilo (like saved chats or accepted suggestions) to enhance your specific experience – for example, by improving suggestion relevance or enabling features like searchable chat history – we will not use your broader browser and document content to build unrelated user profiles. Our focus is always on improve the immediate service provided to you.
Minimal Data Retention – We Don't Hoard Data: We believe in holding your data only for as long as necessary. Contextual data from your browser tabs is typically kept only while the tab is actively providing context (visible in the Context Bar) and is often deleted within minutes (or even immediately) if the tab loses context or you stop using the feature for a short period (e.g., ~15 minutes). While our formal Privacy Policy allows up to 7 days for this transient data to ensure system flexibility, our standard practice is significantly shorter than many other services. Information you actively submit into chats is saved to allow you to access your chat history and is retained until you delete the chat[Author1] . If you delete a chat, or if you voluntarily close your account, your related data enters an "expired" state and is retained for up to 30 days before permanent removal, unless otherwise required by law.
Robust Security: Protecting Your Data Through Multiple Layers: At Ventrilo.ai, safeguarding your data is a top priority and related measures have been built into every layer of our service. Our commitment is reflected in our SOC2 compliance and the following comprehensive security measures:
Secure Login & Access Control: Your account is protected using industry-standard secure authentication mechanisms. Internally, access to our systems is tightly controlled using unique IDs, Multi-Factor Authentication (MFA), and Role-Based Access Controls (RBAC) based on the principle of least privilege. Crucially, our backend systems rigorously check permissions for every action, so that you are in control of accessing and modifying your own data.
Encryption Everywhere: Your data is encrypted both at rest on our servers (using strong standards like AES-256) and in transit between the Ventrilo.ai extension and our servers using HTTPS/TLS, the standard for secure web communication.
Secure & Resilient Infrastructure: We built Ventrilo.ai on the robust and secure infrastructure of Google Cloud Platform (GCP), benefiting from their extensive physical security, network protection, and reliability measures.
Backend Safeguards & Secure Development: We follow secure software development practices throughout our engineering process. This includes careful handling of credentials, security integrated into the design phase, and strict separation between development, testing, and production environments.
Proactive Threat Management: We actively scan for vulnerabilities across our systems using automated tools and conduct annual third-party penetration tests. Identified vulnerabilities are tracked and remediated based on risk severity. Our systems include extensive logging and monitoring designed to detect and respond to potential threats quickly.
Personnel & Compliance: Our team undergoes security training, signs confidentiality agreements, and operates under strict internal security policies. We regularly review our practices to align with our SOC 2 certification and related legal requirements.
From secure login to encrypted in transit and rest, robust infrastructure, and careful development of security practices, we've implemented layers of protection designed to give you confidence when using Ventrilo.ai.
Building Trust Through Action
At Ventrilo.ai, privacy isn't an afterthought; it's a foundational principle. We are committed to providing powerful AI assistance while empowering you with clear controls and handling your data responsibly. We encourage you to explore the settings, utilize the blocking and pinning features to tailor the experience to your comfort level, and review our full Privacy Policy: https://ventrilo.ai/privacy-policy
